Refund policy

We want you to be fully satisfied with your purchase. If for any reason you’re not happy, we’re here to help.

Returns

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in its original packaging

To start a return, please contact us at support@yourstore.com.
Returns sent without prior approval may not be accepted.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed automatically to your original payment method.
Please note that it may take several business days for your bank or credit card company to process and post the refund.

Exchanges

If you received a defective or damaged item, please contact us at support@yourstore.com, and we’ll work with you to resolve the issue as quickly as possible.

Return Shipping

Return shipping costs are covered for eligible returns within the 30-day return period, unless otherwise stated.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons.
If an item is non-returnable, this will be clearly stated on the product page.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: ysafilo83@outlook.com